Re: Do'ers and Doubters (was observation about engineers)
I have watched co-workers approach the same SME's, but with the
anticipation that they will be rejected, that the SME won't have/take time
to help them. They continually remark that those SME's are unhelpful,
In short, it becomes a self-fulfilling prophecy. Given all the distrust of SMEs and the insecurity that many tech-writers express about SMEs, their trouble getting the information they need isn't really surprising. They approach SMEs geared for failure.
By contrast, I take people pretty much as I find them, and I have rarely had trouble with SMEs. In fact, in almost seven years and in maybe as many twenty companies, I've only had one major run in with a SME, and one minor one.
Bruce Byfield 604.421.7177 bbyfield -at- axionet -dot- com
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Re: Do'ers and Doubters (was observation about engineers): From: Lisa Bronson
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