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As a new member to this forum, perhaps you can aid me in locating some of the information I found in a search of the archives regarding quality metrics. Several respondents mentioned the 1992 STC Conference Proceedings containing one method of quantifying quality. I'd love to see this and encourage responses to my email account, listed below.
Thanks so much,
Patricia A. Blount
Technical Writing and Graphic Art
+1 631 342-3528
patricia -dot- blount -at- ca -dot- com
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