TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Software Text Incorrect From:Arlen -dot- P -dot- Walker -at- jci -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 7 Nov 2001 15:06:04 -0600
>If there is a misspelled word (of course this could apply to crazy
>programmer abbreviations) on the software screen, would you show the field
>name or term in your documentation the way it is represented in the
The standard line is "document what is" so, following that, you should
document it as misspelled.
However, if the misspelling is something that is a trivial matter to be
corrected, when version x.01 of the software ships it will be corrected,
and if the manuals don't go through a revision at the same time, now it's
the manual that looks sloppy.
I declare it to be a judgement call (yours, that is). If the typo is
obvious enough ("hte field" rather than "the field" or something similar)
put the right spelling in the book and let the typo pass without comment.
The more likely it is to cause confusion, the more likely it should be
documented as the typo it is.
It's your audience; use your knowledge of them. Yes, there's a bunch of
idiots out there who will complain because their keyboard doesn't have an
"any" key. But don't let them become your obsession; if they weren't
complaining about that it'd be something else.
Chief Managing Director In Charge, Department of Redundancy Department
Arlen -dot- P -dot- Walker -at- JCI -dot- Com
In God we trust; all others must provide data.
Opinions expressed are mine and mine alone.
If JCI had an opinion on this, they'd hire someone else to deliver it.
Be a published author! iUniverse gives you: a high-quality paperback, a
custom cover design, and distribution to 25,00 retailers. Join our almost
10,000 published authors today. http://www.iuniverse.com/media/techwr
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.