HTML Help print issue

Subject: HTML Help print issue
From: "Diamanti" <diamanti -at- whidbey -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 14 Nov 2001 16:16:34 -0800

After searching the TechWR-L archives, the RoboHelp community, and the
Internet, I've just about decided that it's me. But I must ask, because I
have tried everything I know, and the printing issue persists.

The help files for our product are it for comprehensive procedures.
Creating them with RoboHelp 2000 went just fine, except that when Test waded
in to do their thing, they wanted to print everything out first. From the
HTML Help viewer you have the option to print a single topic or all topics,
so the tester chose all. The first topic printed correctly; the second was
indented, and the third abandoned the style sheet and appeared in a fetching
but confusing boldface type. Does anyone have a clue as to why the printing
is funky?

Also, when the help is printed from our browser-based (IE5.5) product, a
run-time error occurs. When the print is invoked elsewhere, yet another
printing error occurs. Again, any clues?

My imagination runs wild. Naturally, time is a problem. Please help my
help.

Kellen Diamanti


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