Help on Procedure Writing

[AnilaA -at- ibsplc -dot- com]

Hi everyone

I am new to the field of Tech Writing. A graduate in English
literature, I have no background whatsoever in tech writing or in any
of the tools/technologies I see mentioned in most of the messages
posted here -- except for MS Word, MS Excel and to a certain extent
Framemaker

I am in need of information on the following topics:

   Writing User Manuals
   Writing Online Help

By this I mean the the language, style and format to be used in this
kind of procedure writing. My company does not require me to work with
the different help technologies as of yet. At present I am concerned
basically with the language part of it.

Please do let me know where to go for this kind of information.

Thank you
Anila Alias




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