RE: What help? (was RE: Help on Procedure Writing

Subject: RE: What help? (was RE: Help on Procedure Writing
From: KMcLauchlan -at- chrysalis-its -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 5 Dec 2001 14:05:11 -0500

I would have made it display the developer's work phone number...
and his home phone number...
and his pager number...
and his company e-mail address...
and his home e-mail address...

/kevin (not vindictive, oh no, not I...)

"Retribution, thy name is Customer."

Diane Evans [mailto:DianeE -at- LOCKSTREAM -dot- com] admitted:

> I was recently asked to write a help file for a small program. The
> interface included a Browse button, which I could not find a
> use for. It
> turns out that the browse button was so that a developer
> could browse to a
> secure server. Even when this program is released to our
> customers, they
> will not be able to browse to that server. It took me 15
> minutes to get the
> developer to understand how confusing this would be to our customers.
>
> What did the "What's This" say for this button? "Browse...",
> of course. I
> changed it to "This button is not functional in release 1.0."

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