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We are considering setting up a Web server to provide Web-based feedback
surveys to our customers.
I am interested in hearing about other people's experiences in this area.
For example: What kind of hardware and Web server software are you using?
What kind of response rates do you experience? Do you use third-party
survey software or just simple HTML forms and help from your IT department
in setting up response-forwarding scripts?
Any information you can provide would be greatly appreciated.
- Michael Cohen
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