Re: techwr-l digest: December 21, 2001

Subject: Re: techwr-l digest: December 21, 2001
From: Chris <cud -at- telecable -dot- es>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 22 Dec 2001 14:07:02 +0100

Plato says, re concern about how docs are made...

Similar to movies, potato chips, or cars. Most people don't care how they
are made, they just want the product to work properly (satisfy their
munchies, entertain them, run properly.)
Actually, I worry very much about how my potato(e) chips are made. I always read the ingredients, and if the potato(e)s are organically grown, so much the better. Likewise, I worry about how a movie is made. For example, if it's been approved by BlockBuster, I immetiately suspect its artistic value, and I always keep an eye out for pernicious examples of raw propeganda - Forrest Gump comes readily to mind. One *could* extend these metaphors to concern about the doc process. For example, ISO9000 is not dead by a long shot, and indeed the documentation process is taken into consideration just as much as the process for material procurement. If you're whizzing off a doc set for something with a limited impact, process may not be so important. But if you're documenting airplane engines, you can bank on process audits.
Yet again... It depends.


Chris Despopoulos, maker of CudSpan Freeware...
Plugins to Enhance FrameMaker & FrameMaker+SGML
cud -at- telecable -dot- es

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