Re: Seeking an end-user term for a browser-side save (nothing saved on server)

Subject: Re: Seeking an end-user term for a browser-side save (nothing saved on server)
From: Steven Brown <stevenabrown -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 16 Jan 2002 13:20:55 -0800 (PST)

Hi Steve,

I have a similar dilemma with the Web application that
I document. In many instances, the user must proceed
through a number of sub-steps (and multiple screens)
in order to complete a task. The task is not complete
until he clicks that final button/link (which, by the
way, may not be OK or Finish -- ugh!).

What I've done is tried to used very precise words so
that I don't mislead the user into thinking that the
task is complete. Here's an example, with the details
changed a little to protect the identity of the
application:

*************

To add a document or image from another server, follow
these steps from the server in which you want to add
the item:

1. From the publication or image list screen, click
add. The add existing publication/image screen
appears.

2. Display a list of all available publications and
images by selecting a server from the search list and
clicking go. (Use search words to restrict the list.)
The publications and images appear in the available
list.

3. Select the publications or images you want to add
by following these steps:

a. Highlight the publication or images you want to add
in the available list.
b. Select the option to add your selections as either
publications or images.
c. For publications, select a folder.
d. Click the right arrow button. The system adds the
items to the selected list.

4. Click save. The system adds the publications and
images to your server.

*************

I hope the "navigational" checkpoints (such as, "The
system adds the items...") let the user know exactly
what's going on. The final checkpoint in step 4
confirms the actual addition of the items to the
server.

Hope this helps.

Steven Brown
Senior Technical Writer


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References:
Seeking an end-user term for a browser-side save (nothing saved on server): From: Stephen Reynolds

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