Re: I like mine better, but I don't know why.

Subject: Re: I like mine better, but I don't know why.
From: "Diane Evans" <diane_evans -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 17 Jan 2002 17:03:54

This new process delivers the following benefits to the business:
- Improve adherence to corporate discount policies, increase sales
efficiencies, improve margins, automate and expedite a
standardized Discount Approval process.


It seems to me that if you are talking about a single object ("This new process"), you should use the singular tense ("improves...increases...").

But, I'm just a humble mathematician/techwriter who is still looking for a new job. What do I know?

Diane Evans, who also needs a new tagline.


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