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To echo some of Michael's comments, I don't think you have a documentation
problem. What you described is a management or personnel problem. It
sounds like your firm needs some key people with experience guiding and
managing development teams. A methodology cannot take the place of solid,
experienced management.
Once you have that, then you can start to address the "how to do things."
Creating a flurry of documents that nobody will read will only waste time
and eat up what resources you have.
As for documentation, again experience is the key. You Most programming
and development methodologies simply do not consider documentation needs.
Or if they do it is a periphery consideration.
You might consider hiring a writer or consulting firm with experience
developing documentation sets for rapidly growing companies. After a few
iterations, the writer should have an established system such that you can
swap in less experienced writers and migrate the experienced writer into
management or slowly devolve the out source relationship.
While processes you're studying are all good "templates" for establishing
internal dev processes, the ultimate task is to take the success you have
already had and duplicate it. The only way you'll get there is with some
seasoned veterans who understand how to build a corporate infrastructure.
Good luck.
Andrew Plato
President / Principal Consultant
Anitian Corporation http://www.anitian.com
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