FW: For Your Amusement: RAS Syndrome

Subject: FW: For Your Amusement: RAS Syndrome
From: Robert Rinehart <rrinehart -at- smithdata -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 12 Feb 2002 14:45:57 -0500

My reply to Jo's reply:

This is so prevalent that I have caught myself saying it despite the fact
that I try not to fall into the traps of commercialization and inane word

I am very curious: Do you have tellers (you probably don't know) who say
"cent" instead of "cents", as in, "Here is seventeen dollars and fifty

Who recently had to remove the word "correspond" from documentation of an
extremely complicated product because the users (payroll clerks, etc.) might
not know what the word means. Would you want people who do not know what
"correspond" means to be responsible for whether or not you are paid

-----Original Message-----
From: Jo Baer [mailto:jbaer -at- tcfbank -dot- com]
Sent: Tuesday, February 12, 2002 2:30 PM
Subject: Re: For Your Amusement: RAS Syndrome

OK, I originally replied only to Robert, but I feel the need to defend
here. Here's what I sent to Robert:

Aaaarrrggghhh! I write for a bank. We always used to write "PIN," not "PIN
Number." Customers and front-line employees alike almost always say "PIN

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