name for 'general' e-mail addresses

Subject: name for 'general' e-mail addresses
From: Valerie Vezina <valerie -at- centretiv -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 13 Mar 2002 17:59:04 -0500

Dear fellow writers:

I am looking for a single term to designate all of the following user
account names:

* info;
* support;
* careers.

I am documenting procedures that are related to these accounts--more
specifically, to their e-mail addresses--in our intranet. Exemple:
info -at- company_name -dot- com

I am looking for a short and descriptive title, something better than
User Accounts' or 'Info-, Careers-, and Support-type User Accounts'.

Does someone have a suggestion?

Purpose of these accounts: We use 'info@(...)' to receive and
answer general inquiries about our company. We use
'support@(...)' to receive and answer technical support
requests. Applicants can e-mail us their résumés at
'careers@(...)'. Then, the Personel Director can reply to
applicants using that identity (careers) instead of his (joe,
for instance).

Many thanks in advance for your help!


Valérie Vézina
Centre de Traitement en Imagerie Virtuelle inc. / Centre TIV

«Votre liberté n'a d'égale que votre sincérité envers vous-même.»
(auteur connu dont je ne me souviens plus du nom)

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