Re: Documenting "touchy" applications

Subject: Re: Documenting "touchy" applications
From: stefpierre -at- netscape -dot- net (Stephanie Pierre)
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 16 Mar 2002 15:30:59 -0500

John Posada writes:
However, if you know Siebel, you know that there are many views and
many flavors of the same view, many of which you "COULD" launch a
script, though it isn't the place from where the developers designed
it to be run.


Stefanie responds:

If there are other places from which you CAN launch a script without an error, perhaps you could note them in passing. For example, "You can also run this script from the XXX view, the XXX view, and the XXX, but not the XXX view." If it does work in some views, I can see your desire to share that information. I have invariably found that "do not" often gets confused in the minds of users (myself included), and it can often be converted to "do" unconsciously.

Stephanie Pierre

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