RE: Opinions Sought: Tool tips and What's This Help

Subject: RE: Opinions Sought: Tool tips and What's This Help
From: Ellen Lidington <ELidington -at- brassring -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 18 Mar 2002 12:31:39 -0500

I find tooltips helpful when I'm learning a new tool, but rarely have enough
time to really scroll through them. I find "What's This" help to be very
helpful when I need to know what a particular field is for. I don't use it
constantly, but when I do, I get frustrated if there is none or it's not
very helpful.

What's the general opinion on these strategies? Are they worth doing? Do
you, as a user, actually refer to either of these kinds of information?
I would imagine that "What's This" help is more applicable for neophyte
computer users, who aren't familiar with common GUI conventions. I,
personally, rarely refer to tool tips and never, ever use "What's This"

Ellen Lidington
Documentation Specialist
BrassRing Systems

PC Magazine gives RoboHelp Office 2002 five stars - a perfect score!
"The ultimate developer's tool for designing help systems. A product
no professional help designer should be without." Check out RoboHelp at

Check out the TECHWR-L Site redesign!

You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: Re: Reference books you use the most
Next by Author: Now lone techwriter, startup
Previous by Thread: Re: Opinions Sought: Tool tips and What's This Help
Next by Thread: Now lone techwriter, startup?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads