Re: Some more thoughts on knowledge management

Subject: Re: Some more thoughts on knowledge management
From: "Bill Hall" <bill -dot- hall -at- hotkey -dot- net -dot- au>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 20 Mar 2002 21:44:18 +1100

The organisation I work for depends learning and knowledge in a very
competitive environment to win and manage major defence and engineering
projects. Bid teams are formed for every new bid, project teams are
assembled to complete the work. The company depends on the knowledge and
skills of its people, but people come and go. The organisation needs to gain
and share practical knowledge within the community of people forming the

To most effectively improve the acquisition, management and use of this
intellectual capital (i.e., to manage its knowledge), the company needs to
improve its management of three pillars: organisational culture, systems
infrastructure, and processes.

Good knowledge management systems will work to discover, assimilate,
document, and facilitate the retrieval and use of knowledge currently in
peoples heads. Easy to say but not easy to do as any tech writer will tell


Bill Hall
Information is not knowledge
Knowledge is not wisdom
Wisdom is not truth
Truth is not beauty
Beauty is not love
Love is not music
Music is THE BEST
(Zappa - Packard Goose)

PC Magazine gives RoboHelp Office 2002 five stars - a perfect score!
"The ultimate developer's tool for designing help systems. A product
no professional help designer should be without." Check out RoboHelp at

Check out the TECHWR-L Site redesign!

You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: Re: Some thoughts on knowledge management,-- content management and single sourcing
Next by Author: Using .chm HTML help files with Delphi
Previous by Thread: Contracting Rates in Phila/NJ Area
Next by Thread: Re: Some more thoughts on knowledge management

What this post helpful? Share it with friends and colleagues:

Sponsored Ads