AW: Consequences of inadequate docs/training

Subject: AW: Consequences of inadequate docs/training
From: Shea Michael EXT <Michael -dot- Shea -dot- extern -at- icn -dot- siemens -dot- de>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 27 Mar 2002 11:54:12 +0100

Actually this reminds me of an event that occurred in the Falklands War (1982) that could also be a lesson.

The Argentinians wanted to bomb British ships, but the bomb fuses in their American made bombs weren't designed for that. The United States refused to provide Argentina instructions on how to retime the fuses (claiming such action might violate its neutrality in the conflict). As a result the bombs did not have the desired effect. In some cases bombs skipped off the water, passed through the structure of the ship, and fell out the other side without exploding.

Michael Shea
Am Schlossberg 14, D-82547 Eurasburg, Germany

Phone: +49 8179 9307 19, Fax: +49 8179 9307 12
E-Mail: shea -at- r-l -dot- de <mailto:shea -at- r-l -dot- de>, Web: <>
Handelsregister: München HRB 99345

> > "Sandy Harris" wrote in message:
> >
> > > > Without realizing the machine was programmed to come back on showing
> > > > the coordinates of its own location, the controller mistakenly called
> > > > in the American position to the B-52. ...
> > > >
> > > > ... the incident shows that the Air Force and Army have a serious
> > > > training problem that needs to be corrected. "We need to know how
> > > > our equipment works; when the battery is changed, it defaults to
> > > > his own location," the official said. "We've got to make sure our
> > > > people understand this."
> > >
> > > This struck me as an object lesson in, among other things, the
> > > importance of documentation, testing, training, ...

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