Theory of Tech Comm class project: long posting

Subject: Theory of Tech Comm class project: long posting
From: "Kristiana Decker" <kristiana_decker -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 29 Mar 2002 03:36:40 -0600

As a first time poster, I realize that I?m asking a lot, but I would greatly appreciate it if you could spend a little time to help me with some research for a class project. I am a graduate student who will be graduating in a few months, and this list has become a very valuable resource for me ever since one of my professors told me about it.

A classmate and I are working on a project for our Theory of Technical Communication class. We are trying to look at the communicative relationships that need to be established within a workplace environment between members of different discourse communities (which are characterized by different value systems, objectives, and linguistic patterns). What we are trying to discover is the particular steps that new hire tech writers need to take in order to establish and maintain an effective collaboration with his/her colleagues.

If you have time, we would appreciate any help you can give us. What we would like for you to do is answer the following questions, but please feel free to add anything else that you think might be relevant to our research (also, please email me if you need clarification on any of the questions). You can respond to me off the list at kristiana_decker -at- hotmail -dot- com, and if you want, I can summarize our findings or send a link to our project once we have finished.

1.How would you define the role of a technical writer within an organization?

2.In your opinion, what are the major skills and abilities that a good technical writer should possess?

3.Do you feel you are a respected employee within your working environment? In your opinion, how do your colleagues perceive your role among them?

4.What are the expectations you have from your colleagues when working together toward the production of a document?

5.Can you compare/contrast the relationship you establish when colleagues of your rank and of higher ranks collaborate with you? Present some of your experiences.

6.In frequently occurred disagreements between you and your colleagues, what is the conflict about (i.e. different interests, choice of language, style, format, lack of technical knowledge)? Present some of your experiences.

7.What behavior and attitude do you adopt to prevent conflict, when collaborating with a colleague?

8.What steps do you take toward the bridging of a conflict that may occur between you and your colleague? Are you willing to compromise your ethos and ideas? Present some of your experiences.

9.Drawing upon your years as a new-hire technical writer, have you observed any change in the process you follow to produce documents and in your ability to successfully communicate with your colleagues?

Thanks in advance for all of your help!

Kristiana Decker

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