Re: Quality checks in a techwriting project

Subject: Re: Quality checks in a techwriting project
From: Goober <techcommgoober -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 3 Jun 2002 22:16:37 -0700 (PDT)

> how do we monitor quality in a technical writing
> project?

1. Make sure everyone who has ANY kind of attachment
to the project is involved at some level.

2. Make sure the info you're writing is accurate. SME
review, peer review, and marketing review are key to
make sure the info is correct, is presented correctly,
and is not making any promises it shouldn't be.

3. Styles, templates, and an employed editor with a
fluctuating disposition.

4. Test it. Have QA bang away at it to find holes and
vague areas.

5. Remember to do all the above.

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