Acrobat Query

Subject: Acrobat Query
From: johanne -dot- cadorette -at- locusdialog -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 11 Jun 2002 10:47:45

I'm a bit at a loss here, so I'm fishing for answers, hoping a whirler out
there might be able to give me a clue.

I've sent a PDF to someone who claims he can open the attachement from his
inbox, but cannot open it once he has saved it. He gets an error saying the
file does not exist. He sent it to someone else, and they had the same
problem. I've sent the PDF to other people, and they can all open it.

The PDF was created from a FM 6.0 file, using Acrobat Distiller 5.0. In its
document properties, it says it is compatible with Acrobat Reader from 4.x
on. The problematic recipient is using Acrobat 4.

What gives? Any ideas? It's not a big document and I could convert it to
Word using Mif, but I'd rather not.

Clued out,

Johanne Cadorette

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