Re: Release notes: term for bugs

Subject: Re: Release notes: term for bugs
From: Fred Sampson <fred -at- fredsampson -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 11 Jun 2002 14:54:29 -0700

With my current employer they're know as "incidents," because they're all reported into a tracking database. My personal preference is "issues." In general, companies don't like to admit (to the outside world, and sometimes to themselves) to having problems or defects.

At 02:33 PM 6/11/2002, you wrote:

I'm doing a whopper of a release notes doc, and for the heck of it, I'm
wondering what words you use to refer to bugs. Bugs? Problems? Issues?
Errors? Right now I'm using a mix of problems and errors. Have any other
ideas? I checked the archives and found nothing in the years 2001-2002, but
I'm sure this has been discussed before.

My doc starts this way: "This document lists known problems in the initial
release of [Bohunkus v1.0]."

I really like "known problems," but thought I'd see what else you call them.
"Issues" sounds like psychologist-speak. And no company I've ever worked for
has wanted me to use the word "bugs." ;-)

Beth Kane

Fred Sampson
Content Developer
Technical Communicator
fred -at- fredsampson -dot- com

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