RE: craft vs. science vs. art

Subject: RE: craft vs. science vs. art
From: Phil Levy <PLevy -at- epion -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 24 Jun 2002 13:36:25 -0400


To respond to two of your many points:


-----Original Message-----
From: Dick Margulis [mailto:margulis -at- mail -dot- fiam -dot- net]
Sent: Monday, June 24, 2002 12:58 PM
To: TECHWR-L; Phil Levy
Subject: RE: craft vs. science vs. art

>I would know that a
>document is effective and that my audience's needs
> are fulfilled by testing the document with an
> audience, same as you.

You routinely have an audience test your documents. I have never had an
audience test a document of mine. Not even superficially.

>If you and I both rely on the same QA department...

QA departments don't add value to a product. What they do is catch mistakes
that are expensive to fix.

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