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Subject:RE: craft vs. science vs. art From:Phil Levy <PLevy -at- epion -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 24 Jun 2002 13:36:25 -0400
To respond to two of your many points:
From: Dick Margulis [mailto:margulis -at- mail -dot- fiam -dot- net]
Sent: Monday, June 24, 2002 12:58 PM
To: TECHWR-L; Phil Levy
Subject: RE: craft vs. science vs. art
>I would know that a
>document is effective and that my audience's needs
> are fulfilled by testing the document with an
> audience, same as you.
You routinely have an audience test your documents. I have never had an
audience test a document of mine. Not even superficially.
>If you and I both rely on the same QA department...
QA departments don't add value to a product. What they do is catch mistakes
that are expensive to fix.
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