RE: Inventive Documentation

Subject: RE: Inventive Documentation
From: "CB Casper" <knowone -at- surfy -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 28 Jun 2002 10:57:48 -0800

How about getting rid of the documentation altogether?

Distilling down the process of building complicated
tubes (yes, this was for rocket science) to it's essence,
I managed to eliminate the ME's documentation.

Old process:
Design tubes, transfer drawing to ME, ME create separate
documentation for each tube design, distribute docs,
re-create tube bending data from drawing, release docs
& build. 3 weeks from design to build.

New process:
Design & add some ME information (trained designers)
to the design documentation (CAD drawing). Convert design
data directly to build data & download to shop.
Shop builds on demand with no paperwork, computer data
only. 3 days from design to build.

I condensed the information that the writer added to
the process, taught the engineers how to do the ME job,
and eliminated all custom docs, leaving only generic
docs that applied to all tubes. The only thing that
changes was the tube data, process remained the same.
Engineers could design, build, & test tubing in less
time than it took for the ME in the old process to
write the docs.

Don't forget to look for the opportunity to simplify
to process to eliminate the docs themselves. Yes, it
may eliminate our job, but allows us to go on to
something else and provide what our customer need.
In this case, a bent tube.


Surfy! Great web search, free web email, and $9.95 unlimited Internet access

Powered by Outblaze

Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
Save $600: Create great-looking Help files and software demos with
RoboHelp Deluxe. Get RoboHelp and RoboDemo - our new demo software - for one
low price. OR Save $100 on RoboHelp Office in June with our mail-in rebate.
Go to
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: Re: Examples of GOOD technical writing
Next by Author: Can HTML help window stay maximized and icon stay in task bar when application is minimized
Previous by Thread: Re: Slave Labor/Indian Menance
Next by Thread: Flash for CBT

What this post helpful? Share it with friends and colleagues:

Sponsored Ads