TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
>Have you ever tried to get a group of people to start using a system like
>this? To simply believe that if you put all the docs in this system so
>that they HAVE to use it to access them is, from my experience, naive.
>Ain't gonna happen.
>People want to find the info. But they don't want to learn a new way to
>find it. And to have some intern tell them they HAVE to will create
>resistance. Serious resistance.
I completely agree with these points. Just an addition: People are not
merely resistant to new system out of lazyness and spite, they are wary
of them because the system may not properly support their processes.
And if the DMS or CMS is introduced as Matthew suggested - unmodified out
of the box - it is very likely that many processes won't be supported. It
is not without reason that a major part of introducing such systems in
the real world usually involves organizational issues and customization
of the system.
ROSEMANN & LAURIDSEN GMBH
Am Schlossberg 14, D-82547 Eurasburg, Germany
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
Save $600: Create great-looking Help files and software demos with
RoboHelp Deluxe. Get RoboHelp and RoboDemo - our new demo software - for one
low price. OR Save $100 on RoboHelp Office in June with our mail-in rebate.
Go to http://www.ehelp.com/techwr-l
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.