RE: any printing experts?

Subject: RE: any printing experts?
From: Jennifer Maitland <jlm -at- kwi -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 10 Jul 2002 17:35:39 +0100

Thanks John and everyone else,

I'm still hot on the trail of non-printable pdf. So far, I've crossed two of
your possibilities off my list - the fonts were embedded in the first place
and it prints fine on a third printer........However, just talked to the sys
admin and while he said he'll increase the spool size for her printer, it
may not really help because both printers are running off the same print
server and should have the same capacity.......

It's 5:30 and this girl's head is aching - someone tell me it's Friday!

-----Original Message-----
From: John Posada [mailto:jposada01 -at- yahoo -dot- com]
Sent: Wednesday, July 10, 2002 5:10 PM
To: Jennifer Maitland; TECHWR-L
Subject: Re: any printing experts?

> Can anyone give me a couple clues as to what might be causing this?
> I am
> hesitant to blame the printer upstairs as it does print out the
> first 24 pages..........
> Any advice is very much appreciated as I have to make sure this doc
> prints
> out everywhere as it's the one that will be sent to clients!

I would try three things.

1) Find a third printer and see what happens. If it prints, the PDF
is fine. If it stopps at page 24, the PDF is at fault. If it stops at
a different page, it would probably be memory.

2) Embed the fonts in the pdf and see if it makes a difference.

3) Print pages 1-22 in one job and 23-45 in the next. If it still
stalls at page 24, it's the PDF...if it doesn't, it is probably the
memory in the printer.

John Posada, Senior Technical Writer
--- Deep Thought
"Will work for money"
mailto:john -at- tdandw -dot- com, 732-259-2874

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