Re: Reading Recommendations

Subject: Re: Reading Recommendations
From: Sandy Harris <pashley -at- storm -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 29 Jul 2002 21:43:59 -0400


joan -dot- baptist -at- us -dot- pwcglobal -dot- com wrote:
>
> Does anyone have any reading recommendations on the subject of technical
> communicators and value added as it relates to documentation of internal
> processes and procedures?

You might search on ISO 9000, or the SEI analysis of business processes,
and similar things. Documentation is a large part of the processes they
recommend for improving corporate quality and productivity.

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References:
Reading Recommendations: From: joan . baptist

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