Include error messages? (Was Re: Fw: Why do we put so many warnings in our manuals?)

Subject: Include error messages? (Was Re: Fw: Why do we put so many warnings in our manuals?)
From: rbilbao -at- us -dot- amadeus -dot- net
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 30 Jul 2002 16:37:44 -0400


I'm sorry, an offline post just alerted me to the fact that I didn't quite think
this thing through before I started spouting off. :o) If the PM wants actual
shots of the error messages it can't very well be done in a text file. Her main
requirement is that it must be included with the CD, and not in the printed
material, because she feels that will "make up" for the absent Help (HA!)
_____________________________
Speaking of which, what's the consensus on this: a product manager wants me to
include a list of screenshots of all the possible error messages a user might
encounter using our software with a short (2-3 sentence) description of what it
means because the product has no Help (yes, i know!) included with this first
release. And she wants it done in a text file that will be included on the CD!
I'm fairly new at this but my gut tells me there's got to be a better way. Have
any of you encountered this? How did you handle it?

Thanks,
Rhina




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