Subject: RE: DON'T DO IT!!!
From: "Jane Carnall" <jane -dot- carnall -at- digitalbridges -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 12 Aug 2002 13:24:22 +0100

<I must confess, had I been writing the procedure, I'm not sure would
have thought to include "Do NOT lift the handset." Probably, that's
because, as an end-user, I'd automatically shy away from doing so, for
fear of accidentally calling the person whose number I was programming.>

I find that the instructions for things the user is (a) inclined to do and
(b)must not do are the hardest ones to get hold of, because often you only
discover this when watching a real live user try to follow the instructions
for the first time without any prior knowledge...

But once discovered, I think they're invaluable. Always include them.

Jane Carnall
Apologies for the long additional sig: it is added automatically and outwith
my control. Home: hj -dot- carnall -at- virgin -dot- net


E-mail is an informal method of communication and may be subject to data corruption, interception and unauthorised amendment for which Digital Bridges Ltd will accept no liability. Therefore, it will normally be inappropriate to rely on information contained on e-mail without obtaining written confirmation.

This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.


Save up to 50% with RoboHelp Deluxe. Get 2 great products for 1 low price!
You'll get RoboHelp Office PLUS RoboDemo, the software demonstration tool
that everyone's been talking about. Check it out and save!

TECHWR-L is supported by ads and sponsorships...and donations.
You can help maintain the TECHWR-L community with donations

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

DON'T DO IT!!!: From: David Downing

Previous by Author: RE: Bombs in the Workplace
Next by Author: RE: I'm taking my marbles and going home...
Previous by Thread: RE: DON'T DO IT!!!
Next by Thread: Don't do it!!!

What this post helpful? Share it with friends and colleagues:

Sponsored Ads