HELP: Dreamweaver, Deva, and CMS

Subject: HELP: Dreamweaver, Deva, and CMS
From: "Cook, Jenise" <jenise -dot- cook-crabbe -at- pacificlife -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 13 Aug 2002 11:03:08 -0700


Dear Techwr-L and HATT List Members:

If you respond to the list, please send a copy to me. I'm sending this query
for a writer friend who cannot have access to the lists at work, he's a busy
husband and dad, and he's looking for responses PDQ. I hope I'm capturing
his issues correctly.

===Bottom Line===
His area publishes customer service-related policies and procedures on the
corporate extranet (a gov't. agency). His team uses RoboHelp's Web Help. His
company's IT group just announced that it is migrating quickly to
Microsoft's .NET platform, and the Web Team members say they will accept
extranet content pages only via Microsoft's Content Management System (CMS).
The WYSIWYG editor the Web Team uses is Dreamweaver. To preserve the Help
format of his P&Ps, I'm recommending that he look at Deva Tools and Deva
Search. But, he still has questions: If a writing team needs to take online
policies and procedures out of RoboHelp's Web Help format to submit content
via CMS's template structure, can a help-type P&P system still be created
using Dreamweaver and Deva's programs? Would it have to be done on the back
end in Dreamweaver, after the content has been submitted via CMS?

===Background===
To help with your response, some URLs are below:
http://www.microsoft.com/net/ Learn about .NET
http://www.microsoft.com/cmserver/ Check out the CMS demo movie.

My friend's team of writers are not trained in Dreamweaver, however the Web
Team is. The Web Team will continue to use Dreamweaver as their editor with
CMS. He said, if needed, he'll try and get his team trained in Dreamweaver.

I gave my friend the URLs for Deva Tools and Deva Search, plus, John
Garrison's article in the Boston STC Chapter's newsletter.
http://www.devahelp.com/devatools.htm
http://www.devahelp.com/devasearch.htm
http://www.stc-boston.org/broadside/03_2002/v59_no4_louiselle1.shtml

The missing link (no pun intended) is CMS. How can TOC, Index, and Search be
incorporated with the CMS platform? He's assuming on the back end, once the
topic pages are submitted via CMS's templates.

Your thoughts and suggestions, please? Thank you!

~~~~~~~~~~~~~~~~~~~~~~~
Jenise Cook-Crabbe
Sr. Technical Writer
Pacific Life Insurance Co.
jenise -dot- cook-crabbe -at- pacificlife -dot- com
~~~~~~~~~~~~~~~~~~~~~
A single petal
Of the cherry blossom fell:
Mountain silence.
~~~~~~~~~~~~~~~~~
Summer haiku by
Yamaguchi Seishi



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