RE: Being an Expert

Subject: RE: Being an Expert
From: "Karen E. Black" <kblack_text -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 15 Aug 2002 10:17:21 -0400

I did that once. A bunch of engineers and developers were trying to install some beta software on a server, and I was there to take notes as a learning experience. One of the directories kept rejecting the files. I timidly raised my hand and asked, "It isn't set to read-only, is it?" They all just stared at me pityingly, but then checked the folder properties when it still didn't work after a third try.

One of them mentioned it to my manager the next day (small kudos, but it felt good).

From: "tom -dot- green -at- iwon -dot- com" <tom -dot- green -at- iwon -dot- com>
Very good example John, and it points out a very important part of our role, I think. We sometimes, because of our lack of knowledge or because we are not as close, can pick out something that a whole room full of experts sometimes miss.

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