re: Developing Online Documentation - Question

Subject: re: Developing Online Documentation - Question
From: Sean Hower <hokumhome -at- freehomepage -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 26 Aug 2002 10:08:55 -0700 (PDT)

Ramesh asked:
Do young people use more of online documentation than older people?

I don't know of any research on this.

Ramesh asked:
What are the considerations for developing online documentation
for users of any age?

I would consider font sizes if your were documenting for the elderly. Much like the phones with bigger buttons, a larger font might be helpful. I could be wrong on that though.

Try doing a search online for "Human Factors" or "Human-Computer Interaction" That may give you some results that will address the issue

Sean Hower - tech writer

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