RE: terminology question (and a bit of a rant)

Subject: RE: terminology question (and a bit of a rant)
From: "Wilcox, Rose (ZB5646)" <Rose -dot- Wilcox -at- pinnaclewest -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 3 Sep 2002 16:01:12 -0700

It's not efficient for me to write something, then somebody else to write
the same material in a completely different way, then me to
edit/review/integrate their work or rewrite mine. >>

Well, what I am hearing is that you need to integrate the new material into your help system. So how I would've handled it is to graciously thank them for the material, read through it, and added any *knowledge* or *new info* I gained from it into my help system following my own consistent standards.
But I could've misunderstood the problem. As far as the inefficiency, I think pointing that out in a kind way is enough. There probably isn't much you can do about it, and it may actually be stepping on toes that you don't want to step on. It depends on the corporate culture, of course. Maybe you can get a reward for making a suggestion that saves money in the future, or maybe you can get a black mark on your record from someone who may determine the ultimate future of your job. It's a judgment call you have to make.

Rosie Wilcox

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