Legislation covering User Manuals

Subject: Legislation covering User Manuals
From: geoff -at- userdox -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 24 Sep 2002 15:52:47 +1000 (EST)



This could make for an interesting future in the techwriting industry...

Anyone care to comment on the implications?

Geoff


>From another list(techwriter -at- yahoogroups -dot- com):

> You mention you call a text a "User Manual and which fulfills all
> legal requirements to be called this". I have not heard of legal
> definitions. Can you point us to where these are described? Even if

Here in Germany we have a "new" law since the start of the year. It says
that the customer _always_ (and that means ALWAYS) can give back the machine if
-he does not understand the manual (this is a very wide definition - and it
gives us some headaches)
-the manual is misleading
-the descriptions are not clear enough
and so on.
To be able to call a manual "User Manual" it has to contain some important
parts:
-safety instructions
-the customer has to be able to use the machine in a proper way
-the basic functions have to be described
-it has to contain the machine specification
-consumables have to be described
-all parts (specially the options) of the machine have to be described
as well as smaller things like
-the cover page of the manual has to contain certain information
-...



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Enhance, optimize and automate your FrameMaker-to-PDF workflow with TimeSavers:
Define all PDF features in your source FrameMaker files ONCE, distill MANY.
Bookmark Controller, Link Controller, UnBloat & more : http://www.microtype.com

Experience RoboHelp X3! This new RoboHelp release combines single sourcing,
print-quality documentation, conditional text and much more, into the most
monumental release of RoboHelp ever! http://www.ehelp.com/techwr-l

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.



Follow-Ups:

Previous by Author: Context Sensitive Help using Robohelp
Next by Author: Fwd: Re: Legislation covering User Manuals
Previous by Thread: Changes and ethics and drafts oh my!
Next by Thread: Re: Legislation covering User Manuals


What this post helpful? Share it with friends and colleagues:


Sponsored Ads