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> "They are so obsessed with "shaping information" and other touchy feely
crap, that they can't produce valuable, insightful material."
Although the posting has a harsh tone and makes sweeping, undefended
generalizations, it does raise an interesting point. If writers don't use a
process that is as clearly defined and repeatable as software development
can be, the work appears to be unfocussed and "touchy-feely". If they _do_
use such a process, but can't explain it or defend any facet of it, things
are slightly better -- but still bad.
Of course, many software developers don't use a clearly defined and
repeatable process, either. But they build the product, so they often have
more wiggle room in the organization...
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