Are you on the cutting edge?

Subject: Are you on the cutting edge?
From: Steven Brown <stevenabrown -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 15 Oct 2002 07:42:47 -0700 (PDT)

Hello all,

My department is about to submit our online help and a
user guide for a local STC competition. Additionally,
our editor recently attended a seminar where various
companies and consultants introduced their new
products, technologies, and workflows.

This got me wondering what other doc departments are
doing. You know, we talk a lot on this listserv about
words, grammar, and punctuation, but I'd like to hear
about the big, cutting edge technologies and processes
that your departments are using. Is single sourcing,
expert systems, and XML just the stuff of myth and
conjecture? Are most of us simply churning out simple
online help and printed manuals?

Steven Brown
Senior Technical Writer

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