RE: wording for training materials

Subject: RE: wording for training materials
From: "Grant, Christopher" <CGrant -at- glhec -dot- org>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 17 Oct 2002 11:23:15 -0500

> The opposing opinion in our group says it should have been
> changed because the editor (who is also the manager) has final say in
matters of
> style

The opposing opinion is correct. If the editor is the manager, and the
manager says to use "you," then that's the answer. It's dangerous for
writers to start down the path of ingoring the directives of their bosses.
Inevitably something more dangerous than this example will slip through if
the manager's requests aren't followed. If I was the manager in this case I
would reprimand the writer for being insubordinate.

This trumps whether "you" or "the user" is correct, but personally in that
case I would use "you." It's more direct, it's simpler, and as someone else
said, support folks are "you" too.

Chris Grant

Buy ComponentOne Doc-To-Help 6.0, the most powerful SINGLE SOURCE HELP
AUTHORING TOOL for MS Word. SAVE $100 on the full version and $50 on the
upgrade. Offer ends 10/31/2002 (code: DTH102250).

All-new RoboHelp X3 is now shipping! Get single sourcing, print-quality
documentation, conditional text and much more, in the most monumental
release ever. Save $100! Order online at

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: RE: Yahoo has no staff tech writers
Next by Author: RE: HELP - Word table half on/half off page?!
Previous by Thread: Re: wording for training materials
Next by Thread: RE: wording for training materials

What this post helpful? Share it with friends and colleagues:

Sponsored Ads