is anyone in a comparable scenario?

Subject: is anyone in a comparable scenario?
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 21 Oct 2002 14:26:20 -0400


Just curious to see if anyone handles this gracefully, or is this situation
labor intensive by design.

I have a FM book, called a Run book. This book is used by the Network
Operations Center (NOC) to maintain an enterprise-type of
application...specifically, an Enterprise Integration Application (EIA).

I have about 20 chapters in the book. The delivery is PDF and HC. No
problem. The book has a TOC, but no index...please no discussion on how it
should have one, the user said they don't care for one whether it was there
or not, they would find stuff using electronic searching.

Anyway...the problem is that sections are continually changing and new
sections are being added all the time...maybe at the rate of a section every
other day.

Since this book is about 500 pages, to create and deliver a new book every
other day is an ordeal.

Therefore, the question..if anyone is in a similar situation, how do you
deliver your documentation and make sure that each new section is used and
that the obsolete sections are not used.

What I'm considering is web delivery, but that has some issues I may not be
able to address.

So, is anyone in a similar situation with a brilliant solution?

John Posada
Senior Technical Writer
Barnes&Noble.com
jposada -at- book -dot- com
212-414-6656
"Be accurate...the 4am wakeup call you prevent could be your manager's"




^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All-new RoboHelp X3 is now shipping! Get single sourcing, print-quality
documentation, conditional text and much more, in the most monumental
release ever. Save $100! Order online at http://www.ehelp.com/techwr-l

Buy ComponentOne Doc-To-Help 6.0, the most powerful SINGLE SOURCE HELP
AUTHORING TOOL for MS Word. SAVE $100 on the full version and $50 on the
upgrade. Offer ends 10/31/2002 (code: DTH102250).
http://www.componentone.com/d2hlist1002

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.



Previous by Author: RE: Resume citation for ex-companies
Next by Author: RE: is anyone in a comparable scenario?
Previous by Thread: Re: verbal contracts
Next by Thread: Re: is anyone in a comparable scenario?


What this post helpful? Share it with friends and colleagues:


Sponsored Ads