RE: These users have us stumped!

Subject: RE: These users have us stumped!
From: "Ward, Teri A" <teri -dot- a -dot- ward -at- pss -dot- Boeing -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 23 Oct 2002 16:39:29 -0700

John, you might want to consider some simple animations. I've
seen some nice ones that show a cursor moving across the
screen and clicking on a menu, then the menu drops down, then
the cursor clicks on one of the options, etc. Just an idea to
add to the many you've received.

Teri Ward
Seattle, where we're having spectacular fall weather
(in other words, the sun is out)
The root cause of this is that even though our customers pay well over a
million dollars for our product, they won't pay the users more than $6 per
hour (minimum wage). People with a high school education and posibly some
exposure to computers won't work that cheap.

So the question is: Does anyone have any experience or ideas about writing a
non-technical user's guide for the totally clueless?

John Gilger
Senior Technical Writer
Acres Gaming
Las Vegas, NV

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