RE: Frame 6 crashes when importing file

Subject: RE: Frame 6 crashes when importing file
From: Matthew Horn <mhorn -at- macromedia -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 10 Dec 2002 09:02:16 -0500


Beth,

Is this happening only in one particular *Frame* file or in all Frame files for all imported graphics? If it's isolated to one Frame file, then that Frame doc is probably corrupt. Try saving it as a MIF and then opening it up again as a MIF. Sometimes this clears up minor corruptions.

Beyond that, you might also check the file permissions to make sure you have rights to both the graphics and the frame file. I assume you aren't referencing an image on a shared drive that might not be accessible all the time, too.

HTH,

Matthew Horn
Sr. Technical Writer
< m a c r o m e d i a >

> -----Original Message-----
> From: Kane, Beth [mailto:Beth -dot- Kane -at- ncslearn -dot- com]
> Sent: Monday, December 09, 2002 5:17 PM
> To: TECHWR-L
> Subject: Frame 6 crashes when importing file
>
>
>
> I've exhausted all the free support options, trying to find
> an answer to
> this. Maybe one of you has been through it. Every time I try
> to import a
> file (a screen capture into a manual), the program suddenly
> crashes. Poof --
> FrameMaker is gone.
>
> It's Frame 6 for Windows. I'm running Windows 2000.
>
> How I did it: I used File > Import > File (select import by
> ref, and select
> filename) > OK -- then crash.
>
> I just tried it again, and this time I got a "serious error"
> message. It
> happened 5 times before without generating any message. Any
> ideas what's up?
> Thanks,
>

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Check out SnagIt - The Screen Capture Standard!
Download a free 30-day trial from http://www.techsmith.com/rdr/txt/twr
Find out what all the other tech writers, including Dan, already know!

Order RoboHelp X3 in December and receive $100 mail in rebate, FREE WebHelp
Merge Module and the new RoboPDF - add powerful PDF output functionality
to RoboHelp X3. Order online today at http://www.ehelp.com/techwr-l

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.



Previous by Author: web log analysis
Next by Author: RE: difficulties displaying a % in plain html loaded into Flash
Previous by Thread: RE: Frame 6 crashes when importing file
Next by Thread: OT: RE: encouraging learning by experimentation?


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads