Re: Reporting Structure/Work Model for Documentation Department

Subject: Re: Reporting Structure/Work Model for Documentation Department
From: Andrew Plato <gilliankitty -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 17 Dec 2002 22:36:10 -0800 (PST)

<mary -dot- kendig -at- convergys -dot- com> wrote in message news:180503 -at- techwr-l -dot- -dot- -dot-

> Does the doc group function as a "center of excellence," producing doc
> standards and templates for others in the company to follow, providing
> guidance and recommendations for all doc issues, etc.?

None of these things would make a tech pubs department a "center of
excellence." More like a "center of mediocrity." A true "center of excellence"
for a doc department would be a team of writers with exceptional *technical*
knowledge about their employers products and services and the ability to help
both customers and internal staff use and understand those goods and services
through comprehensive and insightful documentation & training materials.
Templates and standards are of minimal consequence.

Andrew Plato

Do you Yahoo!?
Yahoo! Mail Plus - Powerful. Affordable. Sign up now.

Check out SnagIt - The Screen Capture Standard!
Download a free 30-day trial from
Find out what all the other tech writers, including Dan, already know!

Order RoboHelp X3 in December and receive $100 mail in rebate, FREE WebHelp
Merge Module and the new RoboPDF - add powerful PDF output functionality
to RoboHelp X3. Order online today at

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.


Previous by Author: Re: Screen fonts
Next by Author: Re: The WSJ spoke to me about Telecommuting
Previous by Thread: Reporting Structure/Work Model for Documentation Department
Next by Thread: Re: Reporting Structure/Work Model for Documentation Department

What this post helpful? Share it with friends and colleagues:

Sponsored Ads