RE: Creating one help system

Subject: RE: Creating one help system
From: Jim Shaeffer <jims -at- spsi -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 10 Jan 2003 12:06:30 -0500


Someone wrote (I lost track of who):

> --------------------------
> But if the particular isn't in the interface in the first
> place, you wouldn't wonder how it's working because you
> wouldn't know about it.....unless I'm just not getting the
> point you're trying to make, it is early Friday morning after all.....
> ---------------------------

Ah, but if the user's question is whether the software can perform
a certain desired task, then there's no telling what paths the user
might follow to find out. Microsoft's Help files have taken me into
some very stange areas.

Jim Shaeffer (jims -at- spsi -dot- com)


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
A new book on Single Sourcing has been released by William Andrew
Publishing: _Single Sourcing: Building Modular Documentation_
is now available at: http://www.williamandrew.com/titles/1491.html.

Help Authoring Seminar 2003, coming soon to a city near you! Attend this
educational and affordable one-day seminar covering existing and emerging
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