Re: User research

Subject: Re: User research
From: Andrew Plato <gilliankitty -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 15 Jan 2003 09:41:04 -0800 (PST)


"Tom Storer" wrote...

> I'd like to hear about how you've done it: what sort
> of questions are asked apart from who will use it,
> what skills will they have, how will they use it... or
> is that all there is to it? Also, any recommendations
> for helpful books or websites on the subject of user
> research would also be great.

How about using the products in a test environment. Its the best way to find
out what skills are needed to make the products work.

Andrew Plato

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