Subject: QA/Support?
From: "Dan Glovier" <dglovier -at- edline -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 3 Feb 2003 13:20:38 -0600


Currently I am heading up the documentation and the training departments
of our company. Okay, departments might be a strong word for what they
are at this point, but we're a growing company. They also want me to
take the QA/Support group under my wing.

I have documentation and training down, and I have worked in QA and
Support before. However, I know I can learn more about these subjects.

I've poked around here and there on the web, and now I turn to you for
some more guidance. Are there any good web sites and/or books that I
should be looking at to ensure that my feet are as grounded as I think
they are?

Thanks, and happy Monday,
Dan Glovier


Buy or upgrade to RoboHelp X3 today and receive the WebHelp
Merge Module for FREE ($299 value). RoboHelp X3's all-new
features include conditional text, completely re-engineered
printed documentation output, Context-sensitive Help Toolkit,
single-source layouts, and more!
Order online today at

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

RE: credit check for interviews: From: Maggie Pierce Secara

Previous by Author: Re: Computer Based Training
Next by Author: OT RE: Outlook for the future
Previous by Thread: RE: credit check for interviews
Next by Thread: RE: credit check for interviews

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads