Re: a question about writing instructions

Subject: Re: a question about writing instructions
From: Beth Agnew <Beth -dot- Agnew -at- senecac -dot- on -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 05 Feb 2003 11:22:41 -0500

I've seen this sort of thing a number of times in various companies for which I consulted. They just have outdated practices regarding technical communication. You can help bring them into the 21st century by showing them the difference between their current style and what we now recommend for task-based documentation. The STC conference proceedings, Techwr-l archives, and information from various usability sites should be good resources for illustrating current thought on best practices, and why these methods make documentation easier to read and understand.

Beth Agnew
Professor, Technical Communication
Seneca College of Applied Arts & Technology
Toronto, Ontario
416.491.5050 x3133
beth -dot- agnew -at- senecac -dot- on -dot- ca


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Re: a question about writing instructions: From: Becca Price

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