RE: Try selling the sizzle of what you do.

Subject: RE: Try selling the sizzle of what you do.
From: "Korth, Deanna" <deanna -dot- korth -at- dmpinc -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 14 Feb 2003 14:53:59 -0600

John Posada wrote:

"I have an observation. With almost every deliverable I produce at every
company I'm at, there is a nagging little voice in my head that says "Why
are you making this deliverable...everyone but you in the company already
knows about it." and every time, I'm surprised.

Sometimes, it is simply getting it on paper and when shown to a group, find
out that not everyone in the group knew the same thing in the same way.

Sometimes, what starts out well understood in someone's mind, once he sees
it on paper, realizes that what he thought he knew...he doesn't.

I'm constantly pleasantly surprised how seeing something on paper changes
the way people understand what they thought they did already."

Ain't that the truth! I documented a module a few months ago, and it took
forever to figure out how it really worked because each SME understood it in
a different way. I uncovered some flaws in the design just by asking the
right questions. It was the most rewarding document I've written to date.



Buy or upgrade to RoboHelp X3 today and receive the WebHelp
Merge Module for FREE ($299 value). RoboHelp X3's all-new
features include conditional text, completely re-engineered
printed documentation output, Context-sensitive Help Toolkit,
single-source layouts, and more!
Order online today at

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.


Previous by Author: RE: Tree View Terminology
Next by Author: RE: The Challenger and Tech Comm (was: The Columbia)
Previous by Thread: Re: Try selling the sizzle of what you do.
Next by Thread: Re: Try selling the sizzle of what you do.

What this post helpful? Share it with friends and colleagues:

Sponsored Ads