User survey

Subject: User survey
From: John Anderson <john -dot- anderson -at- agresso -dot- no>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 11 Mar 2003 13:31:42 +0100


I'm interested in running a user survey to try and get some feedback on a
large online help system. I'm planning to use web-based survey software
(Confirmit) to run a questionnaire and compile the results etc. Can anyone
provide any insights/advice on this and if anyone has any resources or
example questionnaires then that would be much appreciated.

Best regards,



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