Re: Smarter person than me - shifted slightly

Subject: Re: Smarter person than me - shifted slightly
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 12 Mar 2003 12:46:04 -0800




Sharon Burton-Hardin noted:


Contractors have an obligation to point out the possible or likely problems
if decision A is made but if the client says, Nope, we like this decision
and that is what we want, then that is what they need to get.

To expand on this point:

One of the most valuable traits a contractor can have is to know the difference between what is suitable and what they prefer. For example, I vastly prefer to use FrameMaker for technical documentation. It fits my brain (which may be a sadder comment on mental processes than my worst enemies could make; never mind), and I can work about 20-25% faster than in MS Word. However, that doesn't mean that MS Word is unsuitable in any objective sense.

In my experience, this separation of professional opinion and personal opinion is relatively rare in any field. When I was an academic, I got strange looks from both instructors and students for comments such as, "Well, I enjoyed the book, but it wasn't very well written." More than one person asked me, how, if I enjoyed a book, I could possibly say it wasn't well written. It had literally never occurred to many people that their personal likes or dislikes were separate from any criteria for judging quality.

Anyway, the point is that, although contractors, like anybody else, like to believe that they are sane and rational, and only make logical decisions, only a few of us actually do so - and none of us do so all the time. But wise contractors will do their best to separate the two.

--
Bruce Byfield bbyfield -at- axionet -dot- com 604.421.7177
http://members.axion.net/~bbyfield


"There's a fading beauty talking in riddles,
Rome burns down and everybody fiddles,
Poor deportee,
But a thousand dollars won't buy an American wife, alas,
There's a thousand years' history in that whiskey glass."
- Elvis Costello, "The Deportee Club"



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References:
RE: Smarter person than me - shifted slightly: From: Kim Roper

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