RE: Estimating a Project

Subject: RE: Estimating a Project
From: Gene Kim-Eng <gene -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 01 Apr 2003 12:53:43 -0800

My best experiences have come from situations in which someone drew
a hard line between the "R" and "D" in R&D. Research, which produces
new technologies that lead to new products, often withers under excessive
planning, but development, which includes things like figuring out how you're
going to actually get product out the door with documents, training and
service ready to support the customer, is another matter. Here in Silicon
Valley every writer, engineer and marketer can recount endless stories of
promising new products that crashed and burned - often taking their
companies with them - because the people who created them didn't take
the time to set in place the infrastructure items that go into assuring a good
customer experience once the thrill of taking delivery on the latest new toy
wears off and the reality of working with it on a daily basis with insufficient
customer support sets in.

Gene Kim-Eng

At 01:58 PM 4/1/2003 -0600, Schermerhorn, Robert wrote:

This is why many products are developed with out a lot of planning.
planning has a way of crushing ingenuity and encouraging mediocrity.

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RE: Estimating a Project: From: Schermerhorn, Robert

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