Re: Technical Document Evaluation

Subject: Re: Technical Document Evaluation
From: rs-on the road <rshade -at- fast -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 02 Apr 2003 17:15:06 -0500

Well, I make it a practice to send all of my work out for technical review - especially on this contract I'm doing now (state of PA, CDC, HIPAA stuff).

But I have had some bad experiences with tech reviews. I used to send a form along but discovered that the reviewers seldom bothered to read it. So the last time I sent out a doc for review, I called one of the reviewers and explained that I was sending him a draft and I needed the technical information reviewed and not to bother with spelling, grammar, or usage problems since I never clean up a document until I am sure I have nailed the tech stuff. He told me he understood.

When I got it back, there were comments on fonts (I was using the avant garde stuff like Times New Roman and Verdana), capitalization, syntax - and nothing on the technical material.

I called the reviewer and asked him what happened. He told me that he finds it too distracting to review the technical material when there are other glitches in the document and that after I resolve all of the issues he noted, he would be happy to review the technical content.

I told him I understood his situation and mentioned that I had 85 screenshots of misspelled words and other usage errors that existed in the interface. I asked him if I should send them to him (since he's in charge of the interface). His response? "Don't bother. We don't deal with those things until we have the technical stuff working properly."

Russ Shade

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Technical Document Evaluation: From: CB Casper

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