Effectiveness of "Was this useful" forms

Subject: Effectiveness of "Was this useful" forms
From: "Eric J. Ray" <ejray -at- raycomm -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 4 Apr 2003 05:14:46 -0700 (MST)

Does anyone have any first hand knowledge of the
effectiveness of the "Was this information useful"
forms that are sometimes included at the bottom
of Web pages? Do you get responses? Have you
been able to leverage those responses to improve
your documentation?

Do you have any examples of particularly useful
or effective feedback form, either as a content
provider or a user?

Any help you can offer would be appreciated. Thanks,

Purchase RoboHelp X3 in April and receive a $100 mail-in
rebate, plus FREE RoboScreenCapture and WebHelp Merge Module.
Order here: http://www.ehelp.com/techwr-l

Help celebrate TECHWR-L's 10th Anniversary starting this month!
Check out the contests at http://www.raycomm.com/techwhirl/special/contests/
Happy birthday to you, happy birthday to you, happy birthday TECHWR-L....

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.

Previous by Author: Re: Supplier would like to buy our translations: what to charge them
Next by Author: ADMIN: Professionalism and personal attacks
Previous by Thread: Re: Opening Printshop 10 file
Next by Thread: OT: Car PartsRe: Tech writer = office manager?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads